Shipping Policy

Thank you for shopping with OTYS™ | A Brand of POONI LLC.

Processing Time

Orders are typically processed within 1 - 3 business days after payment is received. Orders placed on week–ends or holidays will be processed on the next business day.

Shipping

We currently ship throughout the United States.

Shipping rates and estimated delivery times are calculated during checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Delays

Delivery times may occasionally be affected by weather, carrier delays, or other circumstances beyond our control.

Frozen Products

Frozen products are shipped using insulated packaging with ice packs or dry ice when necessary to help maintain product quality during transit.

Questions

Email: otysspecials@gmail.com

Website: www.poonii.com⁠